SHIPPING AND RETURNS

Shipping Policy

Every print at Yellow Print Shop is made to order and fulfilled by our printing partner. Nothing sits in a warehouse waiting for you. Your art is printed fresh after you order.

Processing Time

Most orders are produced within 2-5 business days after your order is placed. During busy seasons (holidays, big sales), production may take a little longer.

Shipping Time

Once your order is printed, it ships to you. Transit time depends on your location and the shipping method you choose at checkout. Your total delivery time is:

Production time + shipping time = estimated delivery time

Estimated delivery times are our best prediction, not a guarantee. Weather, carrier delays, and customs can add a few days.

Shipping Costs

Shipping rates are calculated at checkout based on your location and what you’re ordering.

Tracking

You’ll get a shipping confirmation email with a tracking link as soon as your order is on its way.

Multiple Items

If you order more than one print, your items may be produced at different facilities and arrive in separate packages. You won’t be charged extra for this.

International Orders

We ship worldwide. International orders may be subject to customs fees, duties, or taxes charged by your country. These aren’t included in your order total, and you’re responsible for paying them. Customs processing can also add to delivery time.

Address Accuracy

Please double-check your shipping address before you place your order. Because every item is made to order, we can’t change an address once production has begun, and packages returned because of an incorrect address may need to be reshipped at your cost.

Delayed or Lost Packages

If your order hasn’t arrived by its estimated delivery date, please give it a few extra days, since carriers sometimes run behind. If it still hasn’t shown up, Contact us with your order number and we’ll look into it with our fulfillment partner.

Damaged or Misprinted Items

If your print arrives damaged, defective, or misprinted, Contact us within 14 days of delivery with your order number and a clear photo of the problem. We’ll make it right with a replacement or refund.

Questions?

Return & Exchange Policy

Every print at Yellow Print Shop is made to order just for you, so we don’t accept returns or exchanges. That includes change of mind, ordering the wrong size, or a print that doesn’t suit your space. We encourage you to check the size and details on each product page before you order.

If Something Goes Wrong

If your print arrives damaged, defective, or misprinted, we’ll make it right.

Your order number
A clear photo of the issue (and of the packaging, if it was damaged in transit)

After we review your photos, we’ll send a free replacement or issue a refund, whichever you prefer. You don’t need to return the original print.

What’s Not Covered

Orders where the wrong address was entered at checkout (see our Shipping Policy)
Minor color variations between your screen and the printed piece. Screens and paper display color differently, so small differences are normal
Customs fees, duties, or taxes charged by your country

Order Changes & Cancellations

Orders go into production quickly, so changes or cancellations are only possible if your order hasn’t started production. Contact us as soon as possible with your order number, and we’ll do our best.

Lost Packages

If your order hasn’t arrived after its estimated delivery date plus a few extra days, Contact us and we’ll work with our fulfillment partner to track it down or replace it.

Questions?

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